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Legal Ombudsman Complaints Course 4th February 2020
4th February from 1:30 pm to 5:30 pmFree
Legal Ombudsman Complaints Course
4th February 2020
About this Event
In this half day course, we will be discussing common complaints that we see and how these could be prevented. In addition to this, we will look at some of the common issues that lawyers face when handling complaints, using case studies to look at some of them. The course will also focus on the importance of complaints and what can be learned from analysing the root cause of these. We will consider first tier complaints, processes and remedies including the role that an apology can play.
The event is scheduled to take place
On: Tuesday 4 February 2020
From: 1.30pm to 5.30pm
At: Shire Hall Historic Courthouse, High West Street, Dorchester, DT1 1UY
If the event is fully booked, please email Legal Ombudsman and they will let you know if any additional places become available.
If you have any queries, please email firstname.lastname@example.org
To access the Bournemouth and District Law Society lectures, click here.